Service Status

Last reviewed: May 12, 2026

All systems operational

We post real incidents here as soon as we have a confirmed cause and a first remediation step. If you are seeing a problem that is not listed, please email [email protected].

Live monitoring & incident history

Real-time uptime probes, response-time graphs, incident timeline, and email/SMS subscriptions are hosted on our dedicated status page.

View live detailed status

Components

Web Application (visualbi.ai)
Marketing site, sign-in, in-app dashboard editor
Operational
API (api.visualbi.ai)
Project sync, billing webhooks, license issuance
Operational
License Validation API
Endpoint the Power BI custom visual calls on each render
Operational

Recent incidents

No incidents reported in the last 30 days.

How we report status

The summary above is the operator-curated overview of the platform's components. For real-time uptime probes, response-time graphs, full incident history, and email/SMS incident subscriptions, use the live status page linked above — it is updated automatically by our monitoring service.

For real-time issue reports during an incident, contact [email protected].
Our target availability is 99% monthly for the web application and the license-validation API (see Terms of Service §14).
The custom visual includes a 7-day offline grace period: if our validation API is unreachable, the last known-good license decision is cached so deployed reports keep rendering for up to 7 days.